Privacy Policy

Effective Date: February 1st, 2025

Pacific Edge Enterprise Technology Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website PacificEdgeTechnology.com and interact with our services, including text messaging communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any details you provide through contact forms, service requests, or when signing up for text messages.
  • Automatically Collected Information: IP address, browser type, device information, and usage data for analytics and website functionality.

2. How We Use Your Information

We use your information to:

  • Provide, improve, and personalize our services.
  • Communicate with you, including responding to inquiries and sending service updates.
  • Send text messages regarding appointment reminders, service updates, or promotional offers (with your consent).

3. Text Messaging Compliance

  • By providing your phone number and opting in, you consent to receive automated and non-automated text messages from us.
  • Message frequency may vary. Standard message and data rates may apply.
  • You can opt out at any time by replying STOP to any message or contacting us directly. For help, reply HELP or reach out to us.
  • We do not share or sell your phone number to third parties for marketing purposes.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with third-party service providers only as necessary to operate our business, comply with legal requirements, or protect our rights.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

  • You may opt out of marketing emails by clicking “unsubscribe” in our emails.
  • You can stop receiving text messages by replying STOP at any time.
  • You may request access, correction, or deletion of your personal information by contacting us.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Pacific Edge Enterprise Technology Services
[email protected]
(509) 940-1744

PACIFIC EDGE

Enterprise Technology Services

As a local managed service provider in Richland, WA, we specialize in IT support, cybersecurity, cloud solutions, data protection, and strategic technology consulting—all tailored for small businesses that need reliable, stress-free technology.

Contact

(509)-940-1744