Terms of Service

Effective Date (Privacy Policy): February 1, 2025
Last Updated (Sitewide): September 4, 2025

Pacific Edge Enterprise Technology Services (“we,” “our,” or “us”) operates the website PacificEdgeTechnology.com (the “Website”) and related services. This page consolidates our Privacy Policy, Terms of Service, and Cookie Policy.

Privacy Policy

Pacific Edge Enterprise Technology Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website PacificEdgeTechnology.com and interact with our services, including text messaging communications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any details you provide through contact forms, service requests, or when signing up for text messages.

• Automatically Collected Information: IP address, browser type, device information, and usage data for analytics and website functionality.

2. How We Use Your Information

We use your information to:

• Provide, improve, and personalize our services.

• Communicate with you, including responding to inquiries and sending service updates.

• Send text messages regarding appointment reminders, service updates, or promotional offers (with your consent).

3. Text Messaging Compliance

• By providing your phone number and opting in, you consent to receive automated and non-automated text messages from us.

• Message frequency may vary. Standard message and data rates may apply.

• You can opt out at any time by replying STOP to any message or contacting us directly. For help, reply HELP or reach out to us.

• We do not share or sell your phone number to third parties for marketing purposes.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with third-party service providers only as necessary to operate our business, comply with legal requirements, or protect our rights.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

• You may opt out of marketing emails by clicking “unsubscribe” in our emails.

• You can stop receiving text messages by replying STOP at any time.

• You may request access, correction, or deletion of your personal information by contacting us.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Pacific Edge Enterprise Technology Services
[email protected]
(509) 940-1744

Terms of Service

1. Terms

By accessing the Website, you agree to be bound by these Terms of Service, all applicable laws and regulations, and you agree you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this Website are protected by applicable copyright and trademark law.

2. Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on the Website for personal, non-commercial, transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on the Website;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or “mirror” the materials on any other server.

b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

a. The materials on the Website are provided on an “as is” basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
b. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on the Website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of Materials

The materials appearing on the Website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on the Website are accurate, complete, or current. We may make changes to the materials contained on the Website at any time without notice. However, we do not make any commitment to update the materials.

6. Links

We have not reviewed all of the sites linked to the Website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

We may revise these Terms of Service for the Website at any time without notice. By using this Website, you are agreeing to be bound by the then-current version of these Terms of Service.

8. Refund Policy

You may ask for a refund at any time for an order that is incomplete. An incomplete order is one that has never been unblocked. Once unblocked, by us or any other entity, it will be considered a complete job and no longer eligible for a refund. (If your engagement with Pacific Edge does not involve “unblocking” or similar actions, this clause may not apply.)

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Insert Governing State—e.g., Washington], and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Cookie Policy

This Cookie Policy (“Policy”) describes what cookies are and how Pacific Edge Enterprise Technology Services (“Website Operator,” “we,” “us,” or “our”) uses them on the Website and any of its products or services (collectively, “Website” or “Services”).

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies, and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy above.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).

• Session cookies are temporary cookies that are used during the course of your visit to the Website and expire when you close the web browser.

• Persistent cookies are used to remember your preferences within our Website and remain on your device even after you close your browser or restart your computer.

• Cookies may be set by the Website (“first-party cookies”) or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third-party cookies”). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

• Necessary cookies – Allow you to access and navigate the Website and use its features (e.g., recognize that you have logged into an account).

• Functionality cookies – Remember choices you make (e.g., username, interface customizations) to provide enhanced, personalized features.

• Analytical cookies – Enable us and third-party services to collect aggregated statistics on how visitors use the Website; these cookies do not contain personal information such as names or email addresses.

• Social media cookies – Third-party cookies from social platforms (e.g., Facebook, X/Twitter) allow tracking when you visit our Website, use Services, or share content via tags provided by those networks. These are also used for event tracking and remarketing. Any data collected with these tags will be used in accordance with our and the social networks’ privacy policies. We do not collect or share personally identifiable information from the user via these tags.

Your cookie options

If you don’t like the idea of cookies or certain types of cookies, you can change your browser settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org.

Changes and amendments

We reserve the right to modify this Cookie Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the top of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, please use the contact information listed in the Privacy Policy above.

How These Policies Work Together

• The Privacy Policy explains how we handle your personal data, including text messaging practices and your rights.

• The Cookie Policy explains how and why cookies are used on the Website and how you can control them.

• The Terms of Service govern your use of the Website (including license, disclaimers, limitations, and governing law).

If any conflict arises between these documents, the Terms of Service will generally control with respect to Website use, and the Privacy Policy will control with respect to how we collect and process personal data.

Publisher & Contact

Pacific Edge Enterprise Technology Services
[email protected] • (509) 940-1744
PacificEdgeTechnology.com