IT & Telecom Services for Tri-Cities Businesses
Pacific Edge Technology provides proactive IT management, cybersecurity, and business telecom for companies across the Tri-Cities and the surrounding region. From day-to-day help desk support to full network builds, we’re the local team behind the scenes keeping your technology running.
One local team for IT, security, and telecom
Most businesses end up juggling an IT company, a phone vendor, a cabling contractor, and an internet provider, and when something breaks, everyone points at someone else. Pacific Edge handles all of it, so there’s one number to call and one team responsible for getting it fixed.
We’re based in Richland and serve businesses across Richland, Kennewick, and Pasco, plus Walla Walla, Yakima, Sunnyside, Hermiston, and the surrounding region. See all the areas we serve.
Managed IT & Support
Day-to-day IT that just works, plus a team that plans ahead with you.
Managed IT Services
Proactive monitoring, maintenance, and support that keeps your technology out of your way.
Learn more →IT Support & Help Desk
Fast, friendly help from our Richland team, with a 15-minute average response.
Learn more →IT Consulting & Projects
vCIO planning, technology budgeting, office moves, and projects delivered start to finish.
Learn more →Security & Recovery
Layered protection, and a tested way back if something goes wrong.
Microsoft 365 & Cloud
The tools your team uses every day, set up right and kept secure.
Microsoft 365 Support
Users, licenses, email, Teams, and security settings, managed for you.
Learn more →Microsoft 365 Migrations
Moves from GoDaddy, on-site Exchange, Google Workspace, and file servers, planned so your team keeps working.
Learn more →SharePoint & OneDrive
Company files organized, shared securely, and available from anywhere.
Learn more →Cloud Services & Azure
Azure virtual servers, virtual desktops, Intune, and Entra ID, managed by a local team.
Learn more →Network, Phones & Cabling
The infrastructure underneath it all, from one licensed local team.
Business Networking & Wi-Fi
Fast, secure networks and Wi-Fi that reaches every corner of your office.
Learn more →Business Phone Systems & VoIP
ConnectUC cloud phones and Allworx phone systems, installed and supported locally.
Learn more →Structured Cabling
Data, voice, and fiber cabling installed to code, certified, and tested.
Learn more →Who we serve
We work best with businesses where technology is central to the work.
Questions we hear often
Do I have to sign up for everything?
No. Many clients start with managed IT and add services as they need them. Others bring us in for a single project, like a Microsoft 365 migration or new cabling.
How quickly do you respond?
Our average response time is 15 minutes, and systems under our care are monitored 24/7. When you call, you reach our local team in Richland.
Do you work with businesses outside the Tri-Cities?
Yes. We serve businesses within about 150 miles of the Tri-Cities, with remote support for everyday issues and on-site visits for installs and projects. See all the areas we serve.
Not sure which service you need?
That’s what the free consultation is for. Tell us what’s not working, and we’ll help you figure out the right fix, with no sales pressure.
Not sure where to start?
Tell us what’s not working, and we’ll help you figure out the right fix.
Washington State Electrical Telecommunications License # PACIFEE754QQ