Backup & Disaster Recovery for Tri-Cities Businesses
Backups we actually test, and a recovery plan that gets your business back up the same day when something goes wrong.
A backup you’ve never tested is a guess
Most businesses have some kind of backup. Far fewer have ever tried restoring from it. When a server fails, ransomware hits, or someone deletes the wrong folder, that’s the worst possible time to find out the backup was incomplete or hasn’t run in weeks. We test restores regularly, so recovery is a known process, not a hope.
And disasters usually aren’t fires or floods. More often it’s a failed hard drive, a ransomware attack, an accidental deletion, or a bad update. A good recovery plan covers all of them, for businesses across Richland, Kennewick, Pasco, and the surrounding region. See all the areas we serve.
What’s included
Everything it takes to protect your data and get it back quickly when you need it.
Automated backups
Servers, workstations, and critical data backed up on a schedule and monitored, so a failed backup never goes unnoticed.
Regular restore testing
We test restores, not just take backups, so we know your data can actually come back when it matters.
Offsite copies
A copy of your data kept away from your office, so a fire, theft, or ransomware attack can’t take everything at once.
Microsoft 365 backup
Email, OneDrive, SharePoint, and Teams data backed up separately from Microsoft’s own short-term retention.
Ransomware recovery
Backups kept separate from your everyday systems, so you can restore clean data instead of paying a ransom.
Disaster recovery planning
A documented plan covering what gets restored first, who does what, and how long it takes.
What we plan for
A solid plan covers the everyday failures, not just the dramatic ones.
Hardware failure. Servers, hard drives, and computers fail without warning.
Ransomware and cyberattacks. Clean, separate backups are what let you recover without paying. About our cybersecurity
Accidental deletion. The wrong folder deleted, an important file overwritten, or an email cleared out.
Fire, flood, or theft. Offsite copies mean losing the office doesn’t mean losing the data.
Bad updates or failed changes. Roll back to a working state when an update or software change goes wrong.
How we build your recovery plan
Find what matters most
We identify your critical systems and data, and how long your business can realistically be without them.
Build the backups and plan
We set up the right backups for each system and document exactly how recovery will work.
Test and monitor
We watch every backup, test restores regularly, and update the plan as your business changes.
Backup and recovery questions we hear often
Isn’t OneDrive or Dropbox a backup?
Not really. File sync services copy changes everywhere, including deletions and files encrypted by ransomware. A true backup keeps separate, older copies you can restore from, even after something goes wrong.
What’s the difference between backup and disaster recovery?
A backup is a copy of your data. Disaster recovery is the plan and process for getting your business running again: which systems come back first, how long it takes, and who does what. You need both.
How quickly can we recover?
It depends on what’s affected, but for most businesses our goal is to have you back up and running the same day.
How often do you test backups?
We test restores on a regular schedule and after major changes, so recovery is proven before you ever need it.
We’re a small business. Do we really need this?
Smaller businesses often have the most to lose, because one bad day can mean losing customer records, financial data, or years of work. Backup and recovery costs far less than rebuilding from nothing.
Related services
When did you last test a restore?
We’ll review your current backups, show you where the gaps are, and help you build a plan you can count on.